Adobe photoshop lightroom 6.10.1 for mac

In previous versions of Lightroom, the update process was much more reliable.

Unfortunately, all my attempts to update to this latest release have been unsuccessful.

I am running Lightroom 6.10.1 with a perpetual license, on Mac OS 10.11.6.

The steps I have tried so far are as follows: Open Lightroom, select Help Update.

Download Lightroom 6.12 installer from Open the disk image to show contents: Run AdobePatchInstaller, which results in an error message Update failed as shown: Attempt the steps given in the article at, which is really written only for Creative Cloud users.

Ive stopped short of uninstalling Lightroom entirely, as thats an unnecessary hassle just to give a slim chance for an update to maybe possibly work.

Adobe Photoshop Lightroom 6.10.1 Full Version Of

The last option I can think of: uninstalling and unlicensing the product completely, then redownloading the full version of Lightroom and hoping it updates itself to 6.12 during the install process, then signing in and relicensing the product.

Also attempted to contact Adobe support, after 5 calls and waiting through numerous holds and transfers, only to be told to find help on the forums, as support is unable to assist with any update issues, only installing and licensing.

Which sounds a lot more like sales than support, but here I am, having followed their instructions.

This should be so simple, but Ive had to spend so much time and effort on it over the past week, just to update Lightroom to fix a bug that wasnt present before the previous update.

Please advise when we can expect to be able to update to Lightroom 6.12.

Problems Updated 4 y ago 24 12 1 7 Like Comment Follow Responses Rikk Adobe Administrator 9.9K Messages 133.9K Points 4 y ago I am sorry you are having trouble Jmakespictures, Something is definitely stuck on your system but it looks like youve taken all the steps necessary in troubleshooting.

Thanks for sticking it out with the troubleshooting doc and trying each.

If it were me, I would be doing a complete uninstall of Lightroom and a reinstall via the Creative Cloud app.

There is no full installer for the perpetually licensed product 6.12.

You would be downloading a 6.0 version and then patching it to 6.12.

You are telling us that isnt working.

You can attempt that but I would recommend you go the other route.

Download and install the Creative Cloud App.

Install Lightroom CC2015.12 using this app (this way you dont have to rely on the patch that hasnt worked for you.

Adobe Photoshop Lightroom 6.10.1 Trial To A

Convert your CC2015.12 trial to a serialized version of Lightroom using this method.

Its possible there are unique circumstances with my install, but again, others have commented similar problems on the update blog that I linked, as well as the update thread created by Melissa Rios on this forum.

So we can at least allow for the possibility that something is amiss with the updater or authentication on the back-end.

Ill mention another issue that may be related, which happened when Lightroom last updated to 6.10.1 back in June (just before the trouble with the Map module).

That time, AAM correctly notified me that an update was available, but during installation it froze at 99 complete (again, update problems).

I left the window alone and waited several hours, but eventually had to force-close it.

I was afraid that would corrupt the install, but afterwards Lightroom opened fine and showed its version as 6.10.1.

However, something happened with the Application Manager, where on its next launch it was damaged and somehow downloaded the Creative Cloud client to repair itself.

I never had nor wanted the Creative Cloud desktop app before.

Eventually, I did uninstall Creative Cloud and I still have the Adobe Application Manager folder under Utilities.

I can open it via Adobe Application Manager core Adobe Application Manager.app.

If I instead open Adobe Application Manager core AAMLauncherUtil I get the following message: Clearly something went wrong in the previous update, where it tried to install Creative Cloud and failed, but some remnant is left over.

All this stems from the (in my view) overly complex measures used to control licensing and installation, and the constant push toward Creative Cloud subscriptions.

Adobe Photoshop Lightroom 6.10.1 For Mac